Shipping Policy
Thank you for shopping with Xotif Essentials. We are committed to delivering your order safely and efficiently.
Order Processing
Orders are processed within 1–3 business days after payment has been confirmed. Processing times may be slightly longer during holidays or periods of high demand.
Shipping Time
Estimated delivery times:
- Europe: 5–12 business days
- United Kingdom: 5–12 business days
- North America: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Other International Destinations: 7–20 business days
Delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Promotional offers for free shipping may apply to eligible orders.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order. Xotif Essentials is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our customer support team. We will work with the shipping carrier to help locate your order and provide an appropriate resolution where possible.
We appreciate your trust in Xotif Essentials and are committed to providing a reliable shopping experience from checkout to delivery.